Customer care

• The building to be available for occupation on time.
• The building to be provided to the agreed contract sum.
• A service response within 24 hours from the company's Managing director.
• A response by one of our staff within 24 hours of their initial enquiry.
• An initial project proposal within a mutually agreed time scale.
• To be included in a customer care programme.
• To receive a 7-year product warranty.
• To receive a 20-year structural warranty.
• The building to have MB certification.